Last Update: October 8, 2024
Introduction
Lanza Visión PR (hereinafter referred to as “Lanza Visión,” “we,” or “us”) is committed to protecting the privacy and security of our users’ personal data. This Privacy Policy describes how we collect, use, store, and share personal information of visitors and users of our appointment booking platform (collectively, the “Services”), available through our website, applications, and related services.
Information We Collect
Information You Provide Directly
When you use our Services, we may collect the following personal information:
- Contact Details: name, email address, phone number.
- Account Information: username, password, and user preferences.
- Reservation Details: bookings made, booking history, special requests, and preferences.
- Billing Information: credit/debit card number and related details (as required for certain services).
- Comments and Reviews: when you leave reviews of your experience with the Services.
- Photos and Videos: if you decide to share images through our service or use the profile feature.
Information Collected Automatically
When you access our Services, we automatically collect certain information about your device and use of the Services, such as:
- Browsing Data: IP address, browser type, operating system, pages visited, time spent.
- Cookies and Similar Technologies: we use cookies to track your use of our site and enhance your experience.
- Location Data: if you have enabled location services on your device, we collect and process precise location data to optimize your booking experience.
Information Received from Third Parties
We may receive personal information from third parties, including business partners, social media platforms, and other service providers with whom you have a relationship or connection.
How We Use Your Information
We use the collected information to:
- Provide and improve our Services.
- Personalize your experience.
- Manage and confirm bookings.
- Facilitate communication between you and the service providers with whom you make bookings.
- Process payments and prevent fraud.
- Send service-related communications, such as booking confirmations, reminders, and updates.
- Display personalized advertisements based on your interests.
- Comply with legal obligations and resolve disputes.
Sharing Your Information
Lanza Visión shares your information in the following circumstances:
- Service Providers: We share your information with third parties who perform functions on our behalf, such as payment processing, booking management, and data analysis.
- Business Partners: When you make a booking through our site, we share your data with the corresponding business so they can manage and confirm your appointment.
- With Your Consent: We will share your information with third parties outside of these circumstances only when we have your express consent.
- Legal Compliance: We may disclose personal information when required by applicable laws.
Data Security
We implement technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use encryption protocols such as SSL to protect sensitive information, such as payment data.
Your Rights and Choices
You have the right to:
- Access and correct the personal information we hold.
- Request the deletion of your personal information.
- Restrict or limit certain uses of your information.
- Opt-out of receiving promotional communications.
To exercise any of these rights, please contact us at info@lanzavision.net.
Use of Cookies and Similar Technologies
We use cookies and similar technologies to improve our site functionality and analyze service usage. You can configure your browser to reject cookies, but this may affect certain functionalities of the Services.
International Data Transfers
If you use our Services outside of Puerto Rico, your information may be transferred and processed in other countries with different privacy laws. We take reasonable measures to ensure the protection of your personal data in accordance with this Privacy Policy.
Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you with the Services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. If we make changes, we will notify you by updating our website and adjusting the “Last Updated” date at the beginning of this policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@lanzavision.net
- Mailing Address: Urb. Hillside, Calle 1A8, San Juan, Puerto Rico 00926